2016-17 Unit Plan
Facilities Support Services

Mission Statement

设施支持服务的目的是拥有专业知识和知识作为直接支持，使整个FPM部门创造一个积极和安全的物理环境，确保学生和员工的成功.

Program Description

设施支援服务由4名全职教职员组成，为所有设施规划和管理单位提供支援，确保他们能为学生和教职员提供一个积极和安全的物理环境. Our core responsibilities are: 
1.	Technical support for the Director and Facilities Planning and Management units.
2.	为与FPM职能相关的政策和程序提供支持和指导.
3.	Manage all budgetary and contract items related to FPM.
4.	Maintain, manage, and implement District legal & regulatory requirements related to FPM.
5.	Track and update District property and building changes.
6.	管理和报告指定的社区学院校长办公室的要求.
7.	Analyze District utility usage, expenses, needs, and future savings.
8.	Support of committees related to FPM duties.

Student Learning/Administrative Unit Outcomes

以下是行政单位在设施及支援服务方面的成果:

Outcome: Provide friendly, accurate and timely customer services
Metric: Surveys (student and employee)
Outcome: Process Facility Use Requests
Metric: Work Order Report
Outcome: Process key requests in a timely manner.
Metric: Work Order Report

以下策略支持我们在单位计划中的未来发展策略:

Purchase and implement software for event scheduling.
Establish a budget to upgrade technology equipment.
Employ and train students. Provide internships whenever possible.
Provide training to increase skill levels, productivity and efficiency.
为场地，维修，保管和运输提供报告支持.
Continue to scan and automate District plans and O&M manuals.
Establish a process for collecting and managing project files.
Compile District design standards.
Update web site.
分析并更新便利复印机合同，以支持地区减少纸张使用的倡议.
Create a new district procedure to comply with SB 854.
- Provide training campus wide.

Standards/Goals for Student Achievement (OSLED Departments)

Standards/Goals for Student Achievement (All Other Departments)

设施规划与管理的目的是创造和维持一个安全的环境, positive and appealing environment that supports student and staff success. 我们的任务是提高所提供服务的质量，并建立度量标准来验证所达到的水平.

Strategic Direction

设施规划和管理通过确保建筑物的维护来支持所有的战略方向和优先事项, 校园是安全的，在需要新建和翻新设施的地方进行了适当的规划和研究.

Program Review

以下是以前的战略计划和项目审查的目标以及目前的状态:

Purchase and implement software for event scheduling. - Funds requested, denied.
Establish a budget to upgrade technology equipment. - Funds requested through the unit plan. Some funds established in the I.T. Department.
Employ and train students. Provide internships whenever possible. – Funds requested, denied; working within available resources.
Provide training to increase skill levels, productivity and efficiency. - Funds requested, denied; working within available resources.
为场地，维修，保管和运输提供报告支持. - Progressing, ongoing.
Continue to scan and automate District plans and O&M manuals. - Many plans and manuals are scanned, ongoing.
Establish a process for collecting and managing project files. - Initial process has been established, ongoing.
Compile District design standards. - Approximately 95% complete.
Update web site. - Not complete due to lack of access to webmaster.
分析并更新便利复印机合同，以支持地区减少纸张使用的倡议. - Analysis is complete, contract in place.
Create a new district procedure to comply with SB 854.
- Provide training campus wide.
- No procedure in place but training provided through one-on-one contact. - Ongoing.

Department Goals

设施支持服务的目的是拥有专业知识和知识作为直接支持，使整个FPM部门创造一个积极和安全的物理环境，确保学生和员工的成功.

为达致上述目标，海关制订了以下策略:

Purchase and implement software for event scheduling.
Establish a budget to upgrade technology equipment.
Employ and train students. Provide internships whenever possible.
Provide training to increase skill levels, productivity, and efficiency.
为场地、维修、保管和运输提供报告支持.
Continue to scan and automate District plans and O&M manuals.
Establish a process for collecting and managing project files.
Compile District design standards.
Update web site.
分析并更新便利复印机合同，以支持地区减少纸张使用的倡议.
Create a new district procedure to comply with SB 854.
- Provide training campus wide.

Future Development Strategies

Strategy 1 - Purchase Facility Schedule Module

购买并实施活动数据交换日历的设施调度模块或类似的E世博ESBALL调度软件.

Initiatives

Modeling Sustainability
Supporting Student, Faculty and Staff Success
Using Data-Informed Processes for Continuous Improvement
Maximizing Resources to Support Student Learning

Supporting Rationale

An online form will reduce confusion and staff time spent manually processing requests; expediting the approval process. 这也将消除由于上课时间没有纳入设施使用时间表而造成的时间冲突. 我们的办公室每年处理超过400个设施使用请求，其中许多请求没有及时提交, 导致请求处理延迟，并在协调E世博ESBALL时增加发生错误的可能性.

This software will simplfy and centralize a master calendar.

Supporting Rationale Alignment
Supports Previous Program Review Recommendations: Yes
Supports Changes from Student Learning Outcomes Assessment: No

Strategy 2 - Student Employees

使用学生助理来支持所有的设施规划和管理活动.

Initiatives

Supporting Student, Faculty and Staff Success
Maximizing Resources to Support Student Learning

Supporting Rationale

研究表明，在校园里就业的学生在学业上的成功率要高得多.

Supporting Rationale Alignment
Supports Previous Program Review Recommendations: Yes
Supports Changes from Student Learning Outcomes Assessment: No

Strategy 3 - Training

Provide training to increase skill levels, productivity and efficiency. Document and report on training.

Initiatives

Supporting Student, Faculty and Staff Success
Maximizing Resources to Support Student Learning

Supporting Rationale

支助服务日益复杂，需要更高水平的培训. Documentation and reporting allows systematic scheduling of the needed training.

Supporting Rationale Alignment
Supports Previous Program Review Recommendations: Yes
Supports Changes from Student Learning Outcomes Assessment: No

Strategy 4 - Technology Equipment Upgrade

Establish a budget to upgrade technology equipment in the FPM department.

Initiatives

Modeling Sustainability
Enhancing a Culture of Completion and Academic Achievement
Supporting Student, Faculty and Staff Success
Maximizing Resources to Support Student Learning

Supporting Rationale

为了提高效率，FPM部门需要足够的和最新的技术. 该部门需要利用先进的技术系统来支持地区需求，目前的设备已达到其使用寿命. 这种扩充将有助于购买新的和替换过时的软件和技术设备.

Supporting Rationale Alignment
Supports Previous Program Review Recommendations: Yes
Supports Changes from Student Learning Outcomes Assessment: No

Requested Non-Financial Resources

Current Financial Resources

Augmentation Requests

Original Priority	Program, Unit, Area	Resource Type	Account Number	Object Code	One Time Augment	Ongoing Augment
Description	Supporting Rationale		Potential Alternative Funding Sources		Prioritization Criteria
1	Facilities Support Services	Operating Expenses	110002101651001	55200	$0.00	$6,000.00
Training	设施支持服务培训预算为FPM内的所有部门提供资金. 该预算目前每年的资金为2000美元，需要增加以满足所有FPM的需求. The activities of the FPM departments are increasingly more complex, requiring higher levels of training.				Maintaining core programs and services Supports Previous Program Review Recommendations Meeting state water use reduction requirements
2	Facilities Support Services	Operating Expenses	110002101651001	54511	$0.00	$2,000.00
Purchase GIS Software Site License	通过基金会获得的站点许可将使FPM和Instruction能够使用当前的GIS技术.		Instructional Equipment		Maintaining core programs and services 在实施学生学习成果方面达到持续不断的质素改善水平 Using data, 各部门之间的研究和合作，以发展学生需求的预测, or appropriate course offerings, locations, and modalities Improving access, success, 并通过实施学生公平计划来完成目标学生群体
3	Facilities Support Services	Personnel	110002101651001	52368	$0.00	$12,831.00
Hire One Student Assistant	这将是一名学生协助实施DirectLine的预防性维护计划. 原来和现在的地区建筑平面图已经存放了很多年，变得风化和难以阅读. 通过创建一个数字版本，它将保留它们所拥有的关键信息. 这也将使外地工作人员在查找有关建筑系统的资料时能够方便地访问，从而提高维修效率.		Student Equity		Maintaining core programs and services 直接支持达到院系的学生成绩标准/目标和/或支持学院达到学生成绩标准和/或目标 Supports Previous Program Review Recommendations
4	Facilities Support Services	Equipment	110002101651001	56410	$0.00	$5,000.00
Update Technology Equipment	该部门需要利用先进的技术系统来支持地区需求，目前的设备已达到其使用寿命. 这种增强将有助于添加和替换过时的软件和技术设备.				Maintaining core programs and services Supports Previous Program Review Recommendations
5	Facilities Support Services	Operating Expenses	110002101651001	56411	$50,000.00	$9,580.00
Purchase of Add-On Facility Scheduling Model	An online form will reduce confusion, staff time and manually processing request and expedite the approval process. 此外，还将消除因上课时间与设施使用时间不一致而造成的重叠和时间冲突. We process over 400 facility use requests a year.		Instructional Equipment		Maintaining core programs and services Supports Previous Program Review Recommendations Using data, 各部门之间的研究和合作，以发展学生需求的预测, or appropriate course offerings, locations, and modalities Providing effective electronically mediated communication (e.g. website, social media, marketing materials, wifi access)